From Triggered to Tactical: How to Stay Calm, Ask Better Questions, and Take Control

What if the hardest part of negotiation isn’t the other person — but the story you’re telling yourself? In this masterclass episode of Negotiate Anything, two expert perspectives reveal how identity, self-awareness, and emotional intelligence shape every conversation you have. Columbia professor Beth Fisher-Yoshida shares how slowing down, asking better questions, and resisting snap judgments can transform conflict into connection. Then, negotiation strategist Glenn explores why your identity — who you choose to be in the moment — is your greatest advantage. It’s not just about tactics; it’s about showing up with clarity, empathy, and intention. You’ll learn: Why curiosity outperforms confrontation How your internal narratives drive your outcomes When to push forward—and when to walk away This episode isn’t just about negotiating better deals — it’s about becoming a better communicator in every part of your life. Because how you show up changes everything.