In the second of a series of shorter form interviews, Rachel sits down with Mike Jacobson, VP of People Operations at Steno. They discuss why traditional feedback methods often fall short and how to create a more effective system for career growth. Mike shares insights on building customized learning environments that incentivize genuine engagement, as well as the hidden value of lateral career moves for long-term fulfillment. He also tackles the common challenge of prioritizing dedicated learning time and explores how empowering leaders to tailor their feedback approach can foster a culture where employees thrive. Mike's candid advice offers actionable strategies for transforming feedback into a powerful tool for both individual and organizational success. Modern Mentor is hosted by Rachel Cooke. A transcript is available at Simplecast. Have a question for Modern Mentor? Email us at
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