Hosts: Mark Smith, Meg Smith 🎙️ Full Show Notes https://www.microsoftinnovationpodcast.com/728 Digital fluency isn’t about hoarding tips or binge-watching tutorials. It’s the applied, confident use of tools to achieve outcomes. In this episode, we unpack why “skills over knowledge” matters, how to build a learn-it-all mindset, and what one level deeper looks like in daily work. You’ll hear practical ways to handle change, reduce digital risk, and use AI productively without losing your judgement. Expect clear examples, from identity scams to proposal workflows, and a simple path to turn theory into practice. Join the private WhatsApp group for Q&A and community: https://chat.whatsapp.com/E0iyXcUVhpl9um7DuKLYEz What you’ll learn Digital fluency = applied , confident use of tools; you can’t binge 25 years of skills in a weekend. Shift from know-it-all to learn-it-all: use curiosity, small daily changes, and personal wins to beat change fatigue. Trust is the organising principle: adopt a Zero Trust posture, and pressure-test decisions against your values. Practical AI workflow: research context, constrain scope, write section-specific prompts, export structured outputs, and read aloud to check tone and accuracy. Cybersecurity hygiene: limit oversharing, enable MFA and passkeys, review platform defaults, and sense-check content with a second pair of eyes. Highlights “You can't live life on somebody else's knowledge.” “We can't binge watch 25 years of digital skills in a weekend.” “Applied confident use of digital tools.” “Just because you can, doesn't mean you should.” Mentioned Microsoft 365 Copilot and Microsoft Graph “Learn-it-all” mindset (Satya Nadella) Zero Trust security model ProSci change management (ADKAR) Microsoft Teams Administrator certification Speechify (text-to-speech) Passkeys and multifactor authentication Instagram privacy/settings, Facebook data policies Oura Ring, 23andMe (data and vendor trust considerations) Dynamics Minds keynote reference (Donna Sarkar) Connect with the hosts Mark Smith: Blog: https://www.nz365guy.com LinkedIn: https://www.linkedin.com/in/nz365guy Meg Smith: Blog: https://www.megsmith.nz LinkedIn: https://www.linkedin.com/in/megsmithnz Support the show Subscribe, rate, and share with someone who wants to be future ready. Drop your questions in the comments or the WhatsApp group, and we may feature them in an upcoming episode. Keywords: digital fluency, digital literacy, The Intelligence Age, skills over knowledge, learn-it-all mindset, AI skills, AI productivity, prompt engineering, Microsoft 365 Copilot, Copilot prompts, Zero Trust, cybersecurity hygiene, data privacy, social engineering, identity theft prevention Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption Support the show If you want to get in touch with me, you can message me here on Linkedin . Thanks for listening 🚀 - Mark Smith
