#299: Managing Impact Over Intent

In this episode, Perry Holley and Chris Goede discuss how to deal with difficult team members. They emphasize the importance of self-reflection and building relationships with team members. They also discuss the need to address the behavior as unacceptable and set clear expectations. The hosts provide insights on understanding the reasons behind difficult behavior and offer tips on how to handle difficult conversations. They also highlight the significance of having a strong organizational culture and core values.

References:

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