Dealing with Negative Google Reviews

Ever get a one-star review on google? They can ruin your whole weekend. But before you fire off the response (or think about suing google!), take a step back and think about how you can use the opportunity to respond to the review to create positive momentum for your law firm. Every review is an opportunity to continue the conversation and demonstrate to the prospective client that you are the kind of law firm that they want to do business with. Stick around until the end for th...