Building a Client-Centered Law Practice
Episode 38 min 10s

Building a Client-Centered Law Practice

What if I told you the secret to delivering exceptional client experiences in your law firm isn't working harder—it's working smarter through thoughtful automation? In this eye-opening presentation from the HONA Disrupt Festival, Brian Glass shares how his Virginia-based personal injury practice achieved 400% growth by combining cutting-edge automation with deep human connection. When COVID-19 hit, the traditional client engagement model collapsed overnight. No more in-person consultations. ...

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