Looks vs Credentials in Home Repairs | Leicester News

New research reveals Gen Z and Millennials are more likely to trust tradespeople based on looks and online vibes than actual qualifications—while older generations prioritize professionalism. With Gas Safety Week approaching, experts warn that a clean van or branded uniform doesn’t mean someone’s skilled, especially in gas work. Shockingly, over half of homeowners skip checking credentials, despite knowing engineers need Gas Safe registration. Red flags like rushed approvals or cash-only payments are common concerns. Nearly half have faced poor workmanship, leading to costly redo jobs or property damage. Bottom line: don’t rely on first impressions—verify credentials to protect your home and family.

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