What’s your conflict style?

If you’ve achieved a managerial position at work, that also means you’ve unlocked a whole new world of dealing with interpersonal conflict. Jim Guinn is president of the Resolution Resource Group, a training and development company. He joins host Krys Boyd to discuss how managers spend the equivalent of one full workday a week managing team problems and his plan for identifying stressors before they get out of hand. His book, written with co-author John Eliot, is “How to Get Along with Anyone: The Playbook for Predicting and Preventing Conflict at Work and at Home.”