What's a ransomware negotiator?

If your company’s data is hacked, there’s a person to have on speed dial — a ransomware negotiator. Journalist Amanda Chicago Lewis joins host Krys Boyd to discuss this brand-new profession that is both an art and a science, how they negotiate with hackers and how to avoid falling victim to your own data being breached. Her article “Secrets of a ransomware negotiator” was published in The Economist.