Was it fair to give instant residency to the 'Bondi Bollard' man?

A refugee advocacy service says granting permanent residency to the 'Bollard Man' who risked his life to protect others shows how 'broken' the immigration system is. While those working in the immigration sector support the man being given residency, organisations says its important the thousands of other visa holders who've contributed to the Australian community yet are still waiting for security are not forgotten.