EP829: The Phygital Evolution: How super apps are shaping India's BFSI future

Manish Agarwal, CEO & Founder, FINQY The BFSI sector is evolving rapidly, with AI-driven hyper-personalisation, ‘phygital’ customer experiences, and the rise of super apps reshaping financial services. As digital ecosystems expand, financial product consumption in India is seeing a significant shift. Manish Aggarwal, CEO & Founder of FINQY, speaks to Gloria Methri of IBS Intelligence about these emerging trends and what the future holds for the industry.