EP699: The importance of customer feedback in savings and lending products

Nelson Wootton, CEO & Co-Founder, SaaScada SaaScada, together with Allica Bank, won 2 Global FinTech Innovation Awards for the bank’s digital wallet deployment. It is great example of the way a project can and, indeed, should evolve in reaction to customer response and in the paths it opened up for Allica. Nelson Wootton, CEO and Co-Founder of SaaScada, explains the story to Robin Amlôt of IBS Intelligence, and outlines the trends he sees in BankTech for the rest of the year.