Ep345: Finding the right balance in automation of SMB lending

Rohit Arora, CEO and Co-Founder, Biz2X A key component of Biz2X's ability to improve process efficiency for loan applications is its use of artificial intelligence to digitise and analyse customer information. Its proprietary AI/ML model powers small business lending at brands like HSBC and Popular Bank, among others. IBSi’s Reporter Gaia Lamperti asked Rohit Arora, Biz2X’s CEO and Co-Founder, about the company’s enhanced loan management system and how to balance automated processes with huma...