E253 - User Perspective on Categorizing Chatbots and Voice Assistants

This week on the show, we talk about how to categorize conversational interfaces. We also answer some questions from the community about human factors engineering being considered design, how to run concept testing that isn’t worthless, and we cover some insights from the UXPA Salary report. #humanfactors #ergonomics #psychology #engineering #chatbot #artificialintelligence #ai #chatbots #chatbotmarketing #machinelearning #chatbotdevelopment #chatbotmessenger #technology #chatbotdeveloper #chatbotexpert #business #bot #chatbotbuilder #voicebot