Be a Good Listener

Morning Mantra: "Don't listen to respond, listen to understand." Listening is one of the best ways to learn. When you’re doing all the talking, you are learning nothing. Just pretending to listen, when you’re actually trying to think of what you can say next, is not enough. You must really listen, with the goal of understanding. And there is another wonderful benefit to listening, it builds tremendous rapport. People love to talk about themselves, their work, their ideas, their ...