In Part 2 of this Pulse Check series, Jake Tolman sits down with Kirsten Gallagher, founder of Kaizen Ninja and a process improvement expert, to explore how AI can be a powerful tool for refining operations and driving better student outcomes in higher ed. This episode dives deep into the messy middle of project implementation—where systems break down and process gaps become most apparent—and explores how AI can help campuses spot inefficiencies, adapt quickly, and scale with confidence. Whether you’re mapping out admissions workflows or figuring out how to better serve military students, this is a must-listen for higher ed PMs and campus leaders alike. - - - - Connect With Our Host: Mallory Willsea https://www.linkedin.com/in/mallorywillsea/ https://twitter.com/mallorywillsea About The Enrollify Podcast Network: The Higher Ed Pulse is a part of the Enrollify Podcast Network . If you like this podcast, chances are you’ll like other Enrollify shows too! Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com . Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
