They Chose You Once. That Doesn't Mean They'll Choose You Again | Ep. 461
Client Loyalty Isn’t Automatic: Stay Present to Win Repeat Business Frazier explains that loan officers lose significant business by assuming past clients will be loyal by default; even after a smooth closing, relationships fade if you don’t stay consistently and intentionally in front of clients. As time passes, other loan officers, content, referrals, or timely ads can replace you in the client’s mind, and people choose whoever is most present when they are ready to buy, refinance, or refe...
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