Stop Causing Friction. Meet Your Customers Where They Are! | Ep. 128

April 22nd, 2025 - In this episode of Growth Notes, Frazier breaks down a major communication mistake loan officers keep making: assuming clients want to communicate the way you prefer. He debunks the myth that there’s one “right” way to reach people, stressing that true professionals adapt to the client—whether it’s texting, social media, or an old-school phone call. Cookie-cutter strategies are dead. Customization is what drives real business growth. If you want better conversions and stron...