274 Industry Trends: Reflections and Predictions with Gordon Miller

The end of the year is always a time to recap and reflect on the year that’s been.

You might choose to do that at a personal or salon level, but you can also look at what’s happening on an industry-wide basis and ask yourself what’s worked during the last year. What are the business trends, and where are the opportunities for the year ahead?

On today's episode, I am talking with returning guest Gordon Miller, fellow podcast creator, AI enthusiast and someone who not only cares deeply about the industry but he is also someone who has worked across many areas of the industry and has developed a well-informed and somewhat unique overview particularly when it comes to the American salon industry.

In today’s podcast, amongst other things, we will discuss:

● The fake news in the salon industry.

● The integration of AI into everything we do.

● The evolving relationship between salons and manufacturers.

And lots more!

IN THIS EPISODE:

[02:31] The rise of self-employment in hairdressing

[08:21] Work-life balance and mental health post-COVID

[09:28] The impact of misinformation in the industry

[17:55] Inflation and tipping in the hairdressing industry

[26:16] Potential changes with the new government

[29:18] Impact of overseas manufacturing and inflation

[30:18] Embracing AI in the industry

[34:23] AI concierge and salon management

[37:51] The evolution of industry events

[43:22] Social media trends and strategies

[47:21] Retail relationships and profitability

[52:14] Predictions for 2025

Want MORE to help you GROW?

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Until next time!
Antony

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