Episode Ep 264 October 8, 2024 50 min 30s

264 Maximizing Salon Success with Salon Management Software and AI with Lori Obiedzinski

From Grow My Salon Business Podcast Antony Whitaker

In today’s episode, I focus on ‘Salon Management Software’, and I’m talking with Lori Obiedzinski, originally a hairdresser she now works in the salon management software side of the industry.

In this episode, we discuss how AI can streamline business operations and enhance client engagement, the importance of online booking, and the emerging trends impacting the future of salon management systems.

What to look for in a salon management system
The role of Artificial Intelligence in salon management software
How and why salon owners can and should get more out of their salon management software systems

And lots more!

IN THIS EPISODE:

(02:29) Defining key terms and the competitive landscape of salon management software.

(05:49) Choosing the right salon management software based on your needs.

(08:00) Maximizing software utilisation and how most salons underutilise the available system functions.

(12:19) The role of AI and automation in streamlining operations and enhancing client engagement.

(17:39) Why it’s important to think of your salon software as an investment, not an expense

(24:56) The rise of independent stylists and the impact of independent stylists on software development.

(26:35) The importance of leveraging software for client communication

(31:06) Debate: Removing the front desk and enhancing the client experience with mobile solutions.

(38:08) Adapting to COVID and the innovations that stuck afterwards

(47:17) Thoughts on the future trajectory of salon management systems

Want MORE to help you GROW?

📚 Check out our Bestselling GROW Books

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Until next time!
Antony

RESOURCES MENTIONED IN THIS EPISODE:

ROSY SALON SOFTWARE

Instagram | Website

AURA SALON SOFTWARE

Instagram | Website