What Medicine Can Learn from Restaurants about Care

Medical care often frames patients as the passive 'recipients' of expert professional knowledge and skill. This lecture explores what comes into view if we reframe clinical treatment as hospitality, and patients as guests. Drawing on collaborations with leading restaurants and their chefs, this lecture explores parallels between the worlds of fine dining and medical care. In a hospital, as in a restaurant, what happens out of sight (in the operating theatre or the kitchen) must be matched b...