BNY's Agentic Era: 20,000 Empowered Builders, 140 Digital Employees, and the Eliza Platform Reinventing America's Oldest Bank - April 29, 2026

From DX Today | No-Hype Podcast About AI & DX Rick Spair

BNY's Agentic Era: 20,000 Empowered Builders, 140 Digital Employees, and the Eliza Platform Reinventing America's Oldest Bank - April 29, 2026 How a 240 year old custody bank became one of the most aggressive enterprise deployers of agentic AI on the planet. Chris and Laura unpack BNY's Eliza 2.0 platform, the dual track workforce model, the multi model strategy across OpenAI, Google, and Anthropic, and the operational metrics that are showing up in the earnings call. Hosted by Chris and La...