RDU Airport Drops Slightly Amid Expansion | Durham News

RDU still ranks fifth in customer satisfaction, but a slight dip is tied to its massive Terminal 2 expansion—adding more ticketing, baggage claim, and customs space, which may cause minor disruptions now but promise a smoother future. While other airports saw score boosts as renovations wrapped up, RDU’s trade-off between current convenience and long-term upgrades shows they’re betting on the future.

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This is an automated, high-level news summary based on public reporting.
Sources:
https://www.newsobserver.com/news/local/article317241675.html

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