Episode 12 - Customer Service

Send us Fan Mail While many of our DECAL team members interact with providers and parents face-to-face in the field, we take a lot of phone calls every day across all of our divisions and always strive to provide excellent customer service. Today we are talking with two members of our team known for providing excellent customer service: Renee Lind is Scholarship Administration Manager for Special Teams in the CAPS Program and Abby Mozo is a User Support Representative with the Georgia P...