Solving "Wicked Problems" with Stories: The Impact of Monash’s Podcast

A university podcast exploring what happens if we change, and what happens if we don’t?

Monash University’s What Happens Next podcast, hosted by Dr. Susan Carland, takes on bold and complex issues, exploring the challenges shaping our world and the transformative solutions that could redefine our future. In this episode, Dr. Carland and Fabian Marrone, Monash’s Chief Marketing, Admissions, and Communications Officer, discuss the university’s approach to tackling “wicked problems” through podcasting. Together, they share the power of storytelling, academic freedom, and the impact of high-quality production in engaging a global audience. From climate change to social cohesion, the conversation highlights how their podcast serves as a voice for the entire university community, offering deep insights into the decisions that shape our collective future.

Episode Links:

• What Happens Next? - Monash University
• If you don't like it, change it.
• Susan Carland | LinkedIn
• Fabian Marrone | LinkedIn  

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Chapters:

• (00:00) - Introduction
• (02:47) - The “What Happens Next” Podcast
• (04:24) - Connecting to Monash’s Mission
• (07:34) - A Voice for the University
• (08:20) - Why a Podcast?
• (10:08) - Collaborating For Topics
• (14:04) - The Team Behind the Podcast
• (18:21) - The Importance of Sound Quality
• (19:45) - Hosting & Preparing for Broad Topics
• (22:47) - Measuring Success
• (25:40) - Podcast’s Impact on Enrollment
• (27:37) - Tackling Controversial Topics
• (32:11) - Conclusion