Andrew Hore: Hard Conversations Keep Standards High

What if the toughest conversations are actually acts of care? We sit down with Andrew Hore—veteran leader across the Crusaders, Ospreys, New Zealand Rugby, and the Blues—to unpack how culture really works when the stakes are high and the calendars are relentless. Andrew doesn’t sell slogans; he shares systems. From the iceberg of unwritten behaviors to the moments a leader must step back and let the team “color in” the framework, he shows why ownership beats oversight and why challenge, deliv...