The telecom industry is undergoing a fundamental transformation. This shift is creating new business opportunities and services but also brings significant challenges in transformation and modernization. In this special bonus episode, building on our Reimagining Telecoms mini-series, we dive into the current opportunities shaping today’s dynamic telco landscape. This week, Dave, Esmee and Rob talk to Vivek Badrinath, Director General of the GSMA about the current opportunities shaping today’s dynamic telco landscape and the role of GSMA. TLDR 01:38 Introduction to Vivek and the bonus episode 03:48 In-depth conversation with Vivek Badrinath 42:13 Can empathy become a strategic KPI in telecom? 47:20 Event in Uzbekistan and doubling down on the digital ecosystem Guest Vivek Badrinath: https://www.linkedin.com/in/vivekbadrinath/ Hosts Dave Chapman: https://www.linkedin.com/in/chapmandr/ Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/ Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ Production Marcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/ Dave Chapman: https://www.linkedin.com/in/chapmandr/ with Praveen Shankar: https://www.linkedin.com/in/praveen-shankar-capgemini/ Sound Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/ Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/ ' Cloud Realities' is an original podcast from Capgemini
