#456- The 3 Step Process to Handling Refunds 🔥

When a client asks for a refund, it sucks. Nobody likes to talk about it. But it happens. And when it does, you need to know how to handle it. The first time it happens you'll start wondering if it's something you did. The problem is, when you start doubting yourself like that, you're valuing one person's opinion over the opinions of dozens of other clients.

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