The Death of Traditional Surveys? How AI is Rebuilding Civic Trust

Welcome to today’s episode of the CanadianSME Small Business Podcast, hosted by Maheen Bari. What happens when citizens have more ways to speak, but institutions still struggle to hear what is real? Today, we explore how AI and digital public infrastructure could reshape civic engagement and rebuild trust in a connected world.

Joining us is Moustafa El Dahhan, CEO at Boulai. Combining machine learning, software engineering, and public engagement experience, Moustafa is building an AI powered civic platform designed to connect citizens, services, and real time feedback in one place.

Key Highlights

1. Rebuilding Civic Trust: How Moustafa’s experiences shaped his vision for Boulai.
2. Smarter Cities: What digital public infrastructure could mean for everyday citizens.
3. Filtering Civic Noise: Using AI to identify bots and improve the quality of public feedback.
4. Canadian GovTech: Why Canada has an opportunity to lead the next generation of civic technology.
5. Better Engagement: A practical step leaders can take to create stronger two way public conversations.

Special Thanks to Our Partners:

• UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.