How to thrive in a world of disruption: From Ai to DEI

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this special AI for SMBs series, we explore how Artificial Intelligence is transforming the way Canadian small and medium-sized businesses operate, innovate, and grow.

Joining us today is Howard Chang, Founder and Chair of The Turn Lab Inc. and CEO of Just Meeting Rooms. With expertise in marketing innovation, digital transformation, and AI adoption, Howard shares insights on building purpose-driven businesses, navigating uncertainty, and leading with resilience.

Key Highlights:

SME Challenges: Howard outlines the biggest threats facing SMEs in the AI era and how leaders can plan for sustainable growth.

Falling in Love with the Problem: Why focusing on problems—not solutions—fuels real innovation and relevance.

Entrepreneurial Energy: The importance of fostering creativity and avoiding leadership mistakes that stifle team potential.

AI in Marketing & Resilience: How AI is reshaping digital commerce and the lessons learned from personal and professional setbacks.

Global Expansion & Purpose: The B Corp journey and launching Just Meeting Rooms in the UK with a focus on profit with purpose.

Special Thanks to Our Partners:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Google: https://www.google.ca/

A1 Global College: https://a1globalcollege.ca/

ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.