From IT Services to AI Solutions: A Conversation with Andi Savithri Giri

Welcome to the CanadianSME Small Business Podcast! I’m your host, [Maheen Bari/SK], and in today’s episode, we’ll delve into the transformative power of Artificial Intelligence in revolutionizing customer relationship management (CRM) and driving business growth. Our esteemed guest is Andi Savithri Giri , Founder and CEO of Softsquare. With a career spanning over three decades, Andi has steered Softsquare into becoming a leader in AI solutions within the Salesforce ecosystem. His expertise encompasses CRM services, AI-driven customer solutions, safety inspection tools, and quality assurance platforms. Key Highlights: AI in CRM: Andi shares how AI is reshaping CRM, helping businesses streamline operations and enhance customer experiences. Market Trends and Innovation: Insights into emerging trends in AI technology and how Softsquare is staying ahead of the curve. Building Effective Solutions: Learn about Andi’s approach to developing tailored, AI-powered tools that solve critical business challenges. Special thanks to our partners: RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME Google: https://www.google.ca/ For more expert insights, subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca . Join us next time as we continue bringing valuable strategies to help your business grow.