Getting Paid + Our Customer Service Maxim

Everyone has a story about a contractor not billing them for work completed. Why does this happen, and what steps can you take to avoid this issue? Listen in to Business Brain for a discussion on billing and getting paid, followed by a revisit to our famous Customer Service Maxim and why so many companies fail at it.

00:00:00 Business Brain – The Entrepreneurs’ Podcast #461 for Wednesday, June 28th, 2023
00:01:19 Contractors Remember to Bill Clients (Dave’s electrician still hasn’t!)
- Imposter Syndrome
00:05:38 SPONSOR: Miro is your team’s visual platform to connect, collaborate, and create — together. Your first 3 Miro boards are free forever when you sign up at Miro.com/podcast.
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00:08:39 PODCAST: Superwomen. Rebecca Minkoff dives into the secrets behind some of the most successful women in the world, from CEOs and founders to artists and designers.
00:09:17 Contractors Remember our Customer Service Maxim (Dave’s plumber: “You have two other showers in your house”)
00:17:06 BB 461 Outtro
- [email protected]
- If your email is featured in an episode, you’re entered to win a MacBook Air in 2023