David Jenyns of Systemology

From Business Brain – The Entrepreneurs’ Podcast Shannon Jean & Dave Hamilton

We’ve been focusing on the power of Systems on recent episodes of the Small Business Show and I’m excited to bring another perspective to the conversation with our guest today. Systems are what allow your Small Business to adapt and succeed. They also allow you to expand your business beyond your capabilities and create long-term wealth. As we continue our series of Systems discussions, we are thrilled to have David Jenyns of Systemology with us today to get his take on the power of systems.

00:00:00 Small Business Show #275 for Wednesday, May 6, 2020
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David Jenyns – SYSTEMology
Business is a collection of systems
Most business owners ignore the urgency of systems
Books:
- EMyth
- Scaling Up
- Built to Sell
Pick your business’s 80/20 systems using Critical Client Flow
- Uncover your customer’s journey – Write it down!
  - How does your business generate leads and interest?
  - How do we respond to that lead?
  - What does our sales process look like? Do we have a script?
  - How do you onboard the new customer after they say, “I do”?
    - Invoice? Pay 50/50? Pay upfront?
  - How do you get them to come back?
Lead with a huge amount of value.
Making Systems is a 2-person job
- Knowledgeable worker
- Systems Champion
Capture what it is about your business that you’re already doing.
The Founder needs a Manager
The System for Systemizing a business
David Jenyns on LinkedIn