Dr. Jay L. Robinson III on Culture, AI, and Redefining Care Delivery at Kaiser Permanente

In this episode, Jay L. Robinson III, PsyD, MBA, Senior Vice President and Area Manager at Kaiser Permanente, discusses leading a 10,000 person operation serving more than half a million members in Northern California. He shares his focus on workforce culture, AI driven innovation, patient experience as an operating model, and building new care pathways that reduce hospitalizations while strengthening community health.