Feb. 5, 2026 | Meet Megan and Lauren: dealership AI avatars; UAW, VW reach tentative deal

Automotive News Retail Tech Reporter Mark Hollmer talks about how dealerships are starting to use AI avatars in their customer service. The UAW and Volkswagen have reached a tentative agreement covering the Chattanooga plant nearly two years after workers voted to join the union. Plus, VW of America aims for a 10 percent sales increase amid tensions with dealers.