Can we afford ‘rip off’ insurance after Alfred?

The Prime Minister has agreed insurance companies are ripping us off and there are many Australians who would have experienced that firsthand. So, how will they respond as tens of thousands of claims are lodged after flooding in the wake of ex-Cyclone Alfred? Today, national consumer affairs reporter Michael Atkin on why premiums keep rising and what can be done to level the playing field. Featured: Michael Atkin, ABC national consumer affairs reporter