TODAY August 26, 3rd Hour: Navigating Customer Service I The Rise Of Panda Express I John & Patrick McEnroe On TODAY

How to navigate customer service and what to ask to avoid chatbots and speak to a real person. Also, an inside look at the popular Asian restaurant chain, "Panda Express". Plus, former tennis players John and Patrick McEnroe break down who the key players are at this year’s U.S. Open. And, back-to-school supplies to help parents and students stay organized.

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