892. Why 94% of Your Business Problems Aren't Your People's Fault: The W. Edwards Deming Story

Brian discusses W. Edwards Deming, the American statistician his own country ignored for three decades while Japan rebuilt its entire industrial base around what he taught. In 1950, Deming brought his ideas to Japanese executives who had nothing left to protect. Japan named its national quality prize after him the following year. America didn't notice until a television broadcast in 1980, when Deming was 79 years old.

Brian traces where those ideas came from, including Deming's time inside the most productive research laboratory in history and the mentor whose insight about variation changed how Deming saw every business problem after that.

Brian also unpacks Deming's estimate of how much organizational trouble actually belongs to the system rather than the people working inside it, and corrects one of the most widely repeated business quotes attributed to Deming, which says close to the opposite of what he believed.

Part one of two.

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Meet Your Host:

Brian Gubernick is a visionary leader with over 20 years of diverse business and life experience. Currently the Chief Real Estate Officer for PLACE Inc and Co-Founder of Metrix Masterminds, Brian has held numerous other significant roles in the real estate industry including property investor, Realtor, sales team owner, brokerage operating partner, title/escrow company investor, property management partner, and start-up executive. Brian has also trained and/or personally coached thousands of sales professionals on the tenants of business success, leadership, and personal development.

Brian's passion for excellence is matched only by his love for family. He resides in Scottsdale, Arizona, with his wife and two daughters. When he's not creating exceptional real estate experiences or nurturing his entrepreneurial ventures, Brian can be found enjoying quality time with his loved ones.

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