FDNY Lessons Learned

Joseph Pfeifer, retired FDNY assistant chief, founding director of the FDNY’s Center for Terrorism and Disaster Preparedness, and the author of Ordinary Heroes: A Memoir of 9/11 (Portfolio, HC 2021, PB 2026), reflects on his experiences as the first FDNY chief to respond to the World Trade Center 25 years ago, and how the attacks led to changes in crisis response, and the lingering health effects of the aftermath of the attacks.

photo: May We Never Forget, 2011 (Erik Drost, CC BY 2.0, via Wikimedia Commons)

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