Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ Ready to supercharge your MSP help desk? This episode reveals how PIA’s James Allen and team built a trusted, flexible AI platform that scales with your business and delivers security, efficiency, and community wisdom. Why Listen: Discover PIA’s 60+ built-in automations for service desks Hear how vendor-agnostic design ensures flexibility Learn about the new Automation Hub and Vibe Conding co-pilot for engineers Get insights into securing workflows with ThreatLocker Explore PIA’s global community and Discord for real-time sharing Experience conference moments and personal highlights from James Companies, Products and Books Mentioned: PIA: https://pia.ai ConnectWise: https://www.connectwise.com Kaseya: https://www.kaseya.com ChatGPT: https://openai.com/blog/chatgpt CoPilot: https://www.microsoft.com/en-us/microsoft-365/copilot IT Nation: https://itnation.connectwise.com/ PAX8 Beyond (event): https://www.pax8.com/beyond/ Universal Orlando: https://www.universalorlando.com SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Legacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmz Production Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongard Travel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire Item License Code: 7X9F52DNML SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/ Host: Marvin Bee Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ Become a monthly supporter: https://ko-fi.com/itbusinesspodcast
