Find the full transcript for this episode at ProsperousCoach.com/353. Also mentioned Episode #186 called 4 Ways to Help Your Coaching Clients Feel Safe Here’s a cautionary tale for coaches about onboarding new clients. I once hired a social media coach whose onboarding process was… asking for my payment. That’s it! X They asked nothing about me X They did not provide next steps, set up our first session or provide a way to do that. I felt left out in the cold and confused! Days later nothing more than my receipt arrived. I thought I’d been scammed. Their social presence was impressive and the program was expensive. I expected professionalism. When I checked back in with this “coach”, they acted like I was bothering them, which put the last nail in the coffin. I asked for my money back. Professional onboarding should: · honor your new client · help them feel safe and seen · and, make next steps crystal clear Let’s talk about how YOU can do that with class and integrity. I'd love to hear from you. Stay inspired and make things happen! - Rhonda Hess, Prosperous Coach Rhonda Hess helps new coaches leverage their zone of genius into a profitable coaching niche and launch with confidence. For VIP step-by-step support apply for Rhonda's VIP Coaching Business Breakthrough Program here and she'll be in touch to invite you a discovery call. Or if you're stuck on your coaching niche, grab a Nail Your Niche Strategy Session with Rhonda here.
