This week’s guests are Kirsten Gallagher and Adam Lawrence. Ron, Kirsten, and Adam discussed Kirsten and Adam’s individual backgrounds, what it means to be a “kaizen ninja,” how to handle reluctant participants, and more. An MP3 audio version of this episode is available for download here . In this episode you’ll learn: The quotes Kirsten and Adam like (2:30) Kirsten’s background (3:26) Adam’s background (6:17) What the “kaizen ninja” concept means (8:00) Their experiences with people reluctant to participate (10:14) Adam’s anecdote about making a personal impact (20:01) What’s unique about each of their styles (22:05) Their final words of wisdom (27:28) Podcast Resources Right Click to Download this Podcast as an MP3 Kirsten on LinkedIn Adam on LinkedIn Process Improvement Partners on LinkedIn Adam’s Website Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here . What Do You Think? What does being a “kaizen ninja” mean to you?
