đ„ Getting to Hell Yes! in Selling with Darcey Forbes, Head of Real Estate Operations at Renew đ„ The biggest overlooked revenue opportunity in multifamily? Lease renewals. Operators focus on filling vacancies, but what about keeping the residents you already have? Darcey Forbes has spent 25+ years in multifamily and is on a mission to redefine resident retention. Through Renew , sheâs tackling the 50% industry turnover rate and helping operators close the renewal gap with automation, data, and better resident engagement. đ§ What youâll learn in this episode: â
The hidden costs of NOT focusing on renewals (spoiler: itâs costing you thousands!) â
Why residents leave (itâs NOT just about rent increases!) â
How to make renewals easier than moving â
The 5-day vacancy loss fix that saves properties millions â
The power of Getting to Hell Yes! in resident retention and sales đĄ âRenewals should be celebrated more than lease signings. If you make it effortless, residents wonât even think about moving.â â Darcey Forbes đ If youâre in multifamily operations, leasing, or asset management, this episode is a MUST-LISTEN! đïž Listen now on your favorite platform: đ Apple: https://podcasts.apple.com/gm/podcast/getting-to-hell-yes/id1772602174 đ Spotify: https://open.spotify.com/show/4TY87ToVuLK7eqkZZvZA5T đŹ Whatâs your biggest challenge with lease renewals? Drop a comment below! #GettingToHellYes #Podcast #LeaseRenewals #ResidentRetention #Multifamily #RealEstateTech #Renew #PropertyManagement