Episode Notes Why disruption in healthcare often means simplifying, not complicating . The critical role of Senior Solutions Advisors as navigators, educators, and advocates. Real-world stories: from a weight loss patient’s experience to common Medicare misunderstandings. How word-of-mouth becomes the best marketing strategy when patients feel truly cared for. Scott’s challenge to SSAs: prioritize patient contact, ask deeper questions, and don’t be afraid to admit when you don’t know—just commit to finding the answer. Why employers and patients alike need value-based care models that prioritize health outcomes over hospital incentives . www.YourHealth.Org
