This week on the Hosting Hotline, Alexandra asks a common question: “How do you screen guests?” Sarah and Annette break down why the word “screening” doesn’t belong in hospitality—and how hosts can shift their approach to something far more effective: guest alignment. In this episode, we cover: Why your language matters more than you think How to approach bookings from a hospitality-first mindset What Airbnb’s trust and verification system actually protects Why Instant Book can help—not hurt—your business What red flags are worth reviewing (and which aren’t) The key question to ask every guest to confirm fit How to communicate expectations without sounding accusatory Why consistency matters more than creating the “perfect” process Whether you’re new to hosting or refining your systems, this episode will help you evaluate bookings with confidence—without slipping into fear-based hosting. Resources mentioned: Truvi (identity verification for direct bookings) Priced & Profitable Bootcamp
