Sorry, It's Discontinued: Celebrating Retail Associates, Retail History, and Community

Welcome to Sorry, It's Discontinued — a podcast about the human side of retail . Hosted by Hilary Nichols, a former luxury beauty manager with more than 25 years of experience in retail , beauty , and fragrance , this show explores the journeys, experiences, and stories that shape retail associates and the communities they serve. Through conversations with retail associates , beauty advisors, fragrance specialists, makeup artists, freelancers, entrepreneurs, and retail professionals, we highlight the paths that led them to their passions, the challenges they've faced, and the lessons they've learned along the way. In solo episodes, Hilary shares honest reflections on the reality of retail from the perspective of retail associates — the good, the bad, the funny, the frustrating, and the unforgettable — while celebrating the brands, products, stores, and history of retail that made the industry specia