Restaurant Technology Podcast

For a long time, restaurants have optimized for one thing: traditional search. “Best pizza near me.” “BBQ in Austin.” “Happy hour downtown.” The rules were clear, the rankings predictable, and the strategy—local SEO...

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For years I’ve used Ring to keep my family safe at home. But I never seriously asked myself the obvious question: What if I brought Ring into my restaurant? This year, we finally did it at Cali BBQ. We didn’t just hang...

Quick Lessons from Food On Demand * Technology isn’t the future — it’s the foundation. * AI isn’t hype — it’s a tool. * Innovation doesn’t happen in isolation — it happens when the right people gather in the same room...

When we opened Cali BBQ back in 2008, I’ll be honest — our systems were a hot mess. Schedules on paper, notes on whiteboards, updates yelled across the kitchen. It worked sometimes… until it didn’t. I’ll never forget...

At Sushi by Bou, the music is loud. The lights are low. The vibe? Immaculate. Guests walk through unmarked doors, down hotel corridors, or into back rooms and find themselves inside a tightly choreographed omakase...

Quick Google Tips * Keep your menu structured and searchable * Upload high-quality menu photos * Stay active on your Google Business Profile * Listen to feedback from your customers * Verify your business profile...

Four generations. 2 million customers a year. San Pedro Fish Market is powered by impressive technology and digital storytelling. San Pedro Fish Market Tech Stack * Point of Sale: Toast * Accounting and Operations...

I’m standing in Terminal One at the San Diego Airport. The same place my team and I dreamed of seeing Cali BBQ on the wall one day. We were in the final running to bring our slow food fast concept here. Two incredible...

Fry the Coop Tech Stack * Point of Sale: Toast * Customer Feedback & Reviews: Ovation * Scheduling & Team Communication: 7shifts * Financial Management: NetSuite * Delivery: Uber Eats, DoorDash, Grubhub (integrated with...

We go inside Google's Chicago Offices to learn how new search features help restaurants showcase freshness, energy, and real-time experiences to attract more guests. Fast Facts * Google launched a feature that lets...

Alexandra Lourdes “creator tech stack” looks nothing like the typical restaurant technology stack—but it’s just as powerful. With three iPhones, a handful of apps, and a relentless commitment to storytelling, she’s...

Sommelier Zack Vasilev has built a half-million-dollar wine program at Barry’s Downtown Prime inside Circa in Las Vegas. Technology in restaurants doesn’t always mean flashy new platforms or AI dashboards. Sometimes...

At Pepper Lunch, the plate sizzles at 500 degrees — and the tech stack is just as hot. Many restaurant tech stacks are duct-taped together. That’s ineffective and expensive. So what do you do when more than a dozen...

If you’re a restaurant operator, AI might feel like a buzzword — something for Silicon Valley, not your kitchen line. But the truth is, it’s already affecting your business, whether you’re using it or not. This isn’t a...

On this episode, learn about the restaurant technology that is helping Irv's Burgers expand their roadside burger enterprise into a new era. When you walk into an Irv’s Burgers location, it feels like classic America...

At Sami & Susu in New York City’s Lower East Side, Mediterranean flavors and neighborhood vibes come together in a cozy wine bar. It’s also a place where smart technology quietly powers the experience behind the scenes...

Welcome to Restaurant Technology. On this episode I visit El Primo Red Tacos in Downtown Miami to see how technology like DAVO and Toast is helping them run faster and better. Join the conversation on Rising Tides Live...

The true cost of employee turnover is higher than you think. Our Rising Tides Community got a chance to sit with 7shifts CEO Jordan Boesch to talk about his company's new 2025 Restaurant Labor Cost & Profitability...

Nadine De La Fuente, marketing manager for Marqii, shares 8 ways to make your Google Business profile serve up more traffic for your restaurant. This is the Restaurant Technology Substack series where we give you...

This is the Restaurant Technology Substack series where we give you insights and ideas to improve your operations with tech. Please subscribe and share this post. Our partners at Marqii got together three restaurant...

Welcome to the Restaurant Technology Substack Series. On this episode I visit Hidden Craft in San Diego to learn about the technology and tools they use to make their restaurant run better. Join the conversation on...

Welcome to the Restaurant Technology Substack Series. On this episode we talk to Marqii CEO Avi Goren about how the tool helps restaurant and hospitality operators work faster and better. Join the conversation on Rising...

Welcome to the Restaurant Technology Substack Series. On this episode we go inside Tahini Street Food in San Diego to see how the fast-casual Middle Eastern restaurant uses technology in their operations Join the...

Welcome to the Restaurant Technology Substack Series. On this episode we look at how Marqii's Suggested Review Response software helps restaurants like ours respond easier to feedback online. Join the conversation on...