Can Digital Transformation Truly Improve Patient Outcomes without Losing our Humanity? In this episode of Nurse Rosa’s INsights, host Rosa Hart sits down with Nick Patel, M.D., Physician Executive Partner at Pivot Point Consulting, to explore how technology is reshaping healthcare delivery at scale. Dr. Patel draws on nearly two decades of experience in internal medicine and digital health, including his influential leadership roles at Prisma Health, where he served as the first Chief Digital Officer. From implementing AI-driven tools and chatbots to integrating virtual reality, 3D printing, and hospital-at-home models, his work is redefining what’s possible in modern care. Together, they unpack the strategic alignment of clinical, consumer, and operational goals—and how healthcare systems can adopt a truly digital-forward approach. This episode is a must-listen for clinicians, executives, and innovators looking to drive meaningful change. The episode culminates with Dr. Patel’s answer to the “Billion Dollar Question.” To learn more, visit: 🌐 https://pivotpointconsulting.com Connect with Dr. Nick Patel: 🔗 LinkedIn 🔗 Pivot Point Consulting LinkedIn Follow Rosa Hart on your favorite social media platform @NurseRosaSpeaks 🎧 https://linktr.ee/nurserosaspeaks For more podcasts hosted by Rosa Hart, tune in to Stronger After Stroke, Aging Like A Pro, and The Lou Review.
