From gen AI pilots to automated supply chains, technology is reshaping how operations leaders create efficiencies, build resilience, and encourage teamwork. On this episode of The McKinsey Podcast , McKinsey Senior Partner Daniel Swan speaks with Editorial Director Roberta Fusaro about how COOs can embed technology , particularly AI, into their company’s culture. It requires balancing the urgency of today with the transformation of tomorrow. Articles/pieces mentioned: The hard stuff 2025: Taking stock of progress on the physical challenges of the energy transition The state of AI in 2025: Agents, innovation, and transformation Theme music composed, performed, and produced by Joy Ngiaw See www.mckinsey.com/privacy-policy for privacy information