“The tide is turning, but it hasn’t gone out yet.” — Alex Quilici, CEO, YouMail In this Technology Reseller News podcast, Doug Green speaks with Alex Quilici, CEO of YouMail, about how the company is helping both carriers and enterprises identify, block, and eliminate fraudulent robocalls and impersonation attacks. After peaking at nearly 5 billion robocalls per month, U.S. volumes have fallen by more than a billion calls—a positive trend, though the fraudsters behind the remaining calls are earning more money with fewer calls . Quilici explains that YouMail, a Cloud Communications Alliance (CCA) member, is helping stop telecom “troublemakers” through a suite of AI-driven solutions that protect consumers, carriers, and enterprises alike. For carriers, YouMail’s Watch and Score products flag risky robocallers by monitoring live calling behavior. Carriers upload the phone numbers they issue, and YouMail reports back when any number engages in suspicious or illegal activity—empowering providers to act quickly and shut bad actors off the network. For enterprises, YouMail’s Quash solution identifies and suppresses impersonation campaigns in real time. Using analytics and carrier collaboration, Quash helps organizations such as banks and hospitality brands detect where fraudulent calls originate, block offenders, and even prepare evidence packages for law enforcement. Case studies on Regions Bank and Marriott highlight real-world success: a 60 percent reduction in telecom attacks and an $8 million fraud judgment. The results demonstrate how YouMail’s technology helps legitimate businesses reclaim trust in their communications. Looking ahead to 2026, YouMail is developing a referral and reseller program to extend its protection ecosystem to more carriers and call-center partners. Learn more at youmail.com .
